Protect people first.
Stay clear of unsafe rooms, standing water near electricity, active fire conditions, and unstable materials.
Water, fire, and storm restoration
Property damage can affect several rooms and trades at once. We organize condition documentation, stabilization, repair planning, and reconstruction so the next steps are easier to understand.
Request a project review
Share the property details and the team will review the request.
For urgent damage, call (512) 838-4236 →What to do right now
Stay clear of unsafe rooms, standing water near electricity, active fire conditions, and unstable materials.
Shut off water or power only when you know how and can reach the control without entering a hazard.
Take broad photos when safe, avoid discarding materials, and call us to discuss the next inspection and stabilization steps.
The first 24-48 hours
Water damage compounds fast. Materials that stay wet past 24-48 hours are significantly more likely to develop secondary problems, and drywall, flooring, and cabinetry left untreated often can't be saved even when the original damage was minor. Fire and smoke residue is similarly time-sensitive — soot becomes harder to remove from surfaces the longer it sits, and lingering odor gets absorbed deeper into porous materials the longer cleanup is delayed.
This is why the first call matters more than the first estimate. Getting extraction, stabilization, or board-up started quickly often determines whether a project stays contained to one room or spreads to the whole structure.
Restoration services
Extraction, drying, and moisture documentation before rot gets a head start.
Board-up, soot and smoke cleanup coordination, and structural repair after the fire department leaves.
Temporary protection, wind and hail repair, and roofing support through our network partner Roof Royale.
Inspector-grade condition records and a contractor scope your adjuster can review.
Fast, contained work planned around access, occupants, and reopening priorities.
Rebuilding what the damage took, to pre-loss condition or with clearly separated owner upgrades.
Our process
Insurance-related repairs
We provide contractor-side photos, measurements, material notes, repair scopes, and site communication. Coverage and policy decisions remain with the insurer and properly licensed insurance professionals.
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Austin-area coverage
Service availability depends on project type, location, access, and current scheduling.
View service areasQuestions answered
Coverage decisions belong to your insurer and licensed insurance professionals — that's not something a contractor can determine. What we provide is inspector-grade documentation (photos, moisture readings, scope of repair) that gives your adjuster clear, organized information to work from.
We're available 24/7 for active water, fire, and storm damage. Response time depends on current scheduling and location within the Austin metro, but active emergencies are prioritized.
It's the industry-standard protocol for water damage restoration, covering how structures and materials should be dried, monitored, and verified before a job is considered complete. We hold IICRC Water Damage Restoration Technician (WRT) certification and follow this protocol on every water damage job.
Mold remediation is a separately licensed trade in Texas that we don't hold. Standing water is what leads to mold, so fast, thorough drying is the best prevention. If mold is already present, see our guide to mold and Texas law for how the licensing works and what to check before hiring anyone.
If you want to upgrade instead of replacing damaged materials like-for-like, our remodeling team can pick up the project without a handoff to a separate contractor.
Request a project review
Share the property details and the team will review the request.
For urgent damage, call (512) 838-4236 →Property damage help
Tell us what happened, when it happened, and which rooms or exterior areas are affected.
Call (512) 838-4236